Yes, CarePlan AI is 100% Canadian-owned and operated, with all data stored on Canadian servers. This ensures compliance with provincial and federal privacy regulations, including PHIPA and PIPEDA. Our platform features enterprise-grade security including end-to-end encryption, role-based access controls, comprehensive audit logging, and compliance with industry standards to protect your organization's sensitive health information.

Most care management systems force organizations to adapt their workflows to fit the software's limitations. CarePlan AI takes the opposite approach,it's ultra-configurable and adapts to your organization's unique needs. You can create custom fields, build dynamic templates, define user roles, and generate reports without writing code or contacting support. Plus, our built-in AI assistant understands your data and language, allowing you to ask questions, update records, and generate reports using natural conversation instead of navigating complex menus.

Absolutely. CarePlan AI was designed with direct input from real health teams and is purpose-built for OHT requirements. The platform helps OHTs track partner organizations, monitor digital tool adoption (for example, eConsult, eReferral, Online Appointment Booking or whatever else you need), manage physician and provider records, and generate standardized reports for Ontario Health. Features like interactive mapping, engagement tracking, and real-time dashboards help OHTs move beyond spreadsheets to build a true intelligence engine for their primary care ecosystem.

CarePlan AI is designed for any organization that needs to manage care, services, or complex data. This includes Ontario Health Teams, community support service agencies, home and community care providers, mental health organizations, long-term care facilities, primary care networks, and non-profit service organizations. The platform's configurable architecture means it can adapt to virtually any care or service delivery model, if you're struggling with inflexible systems or siloed data, CarePlan AI can likely help.

The CarePlan AI assistant uses advanced natural language processing to understand your questions and commands, whether spoken or typed. You can ask questions like "What's this client's address?" and get instant answers, describe what happened in a visit and have the system automatically log it in the correct format, or request reports like "show me all physicians with eReferral sorted by specialty" and have them generated on demand. The AI learns your organization's terminology and data structure, making it feel like working with a knowledgeable colleague rather than navigating software.

Beyond our core care management platform, CarePlan AI partners with organizations to deliver comprehensive technology solutions. This includes custom AI solutions such as internal AI assistants, smart document retrieval systems, workflow automation, and data analysis tools. We also offer professional website design services, creating modern, responsive websites that elevate your brand. All our solutions are built on enterprise-grade cloud infrastructure from trusted providers like Google Cloud, AWS, and Microsoft Azure.